Frequently asked questions

Rubbish removal and clearance questions, answered

Straight answers about prices, booking, what we take and where we work. If yours isn’t here, call 07407 415289.

Prices and quotes

How much does rubbish removal cost?

It depends on three things: how much there is, what type of waste it is and how easy it is to reach. A single sofa costs far less than a full van load, and some items — such as fridges, mattresses and plasterboard — cost more to dispose of. We give a free quote before any work starts, and photos help us price accurately.

Are your quotes free?

Yes. Quotes are free and there’s no obligation. Call 07407 415289, send us photos, or use the online quote form.

What affects the price of a clearance?

The volume of waste, the type of materials, the number of rooms or floors, whether there’s a lift, how far items need carrying and whether anything needs specialist disposal.

Is it cheaper than hiring a skip?

For many jobs, yes. You only pay for what we remove, we do all the loading, and there’s no skip permit if you’d otherwise need one on the road. For long building projects, regular collections or wait-and-load visits keep things moving.

Booking and timing

Can you collect today?

Often, yes. Same-day and next-day collections depend on your location and what’s already booked. Call 07407 415289 and we’ll tell you the earliest slot.

What are your opening hours?

We’re available 7 days a week, from 6am to 11pm.

What happens after I request a quote?

We’ll contact you to confirm the details, ask any questions about the waste and access, give you a price and agree a collection time. Nothing is booked until you’re happy with the quote.

Do I need to be home when you collect?

It helps to be there at the start so we can confirm exactly what’s going. For outdoor collections, such as a garden or front drive, you don’t always need to be present — just agree the details with us first.

What we take

Do I need to bring everything outside?

No. We carry items out from inside the property, the loft, the garage or the back garden. Just show us what needs to go.

What types of waste do you remove?

Household rubbish, furniture and bulky items, appliances, garden and green waste, builders’ waste and rubble, strip-out and demolition waste, and commercial waste from shops and offices.

Is there anything you can’t take?

Tell us about anything hazardous — such as asbestos, chemicals, gas bottles or clinical waste — when you request a quote. Some materials need specialist disposal, and we’ll be clear about what we can and can’t remove.

Do you take fridges and freezers?

Yes, but fridges and freezers need specialist disposal, which can affect the price. Please mention them when you ask for a quote.

Clearances and gardens

Can you clear a whole house?

Yes. We carry out full and partial house clearances, including flats, lofts and garages. We agree what stays and what goes before we start.

Do you do garden clearance as well as rubbish removal?

Yes. We clear overgrown gardens, cut back hedges and trees, remove sheds and fencing, and take all the green waste away.

Do you offer a wait-and-load service?

Yes. We arrive with the van and load waste as it’s produced — useful for building work or where there’s no room for a skip.

Areas we cover

Which areas do you cover?

We’re based around Basildon and cover south Essex and east London, including Billericay, Rayleigh, Southend-on-Sea, Brentwood, Romford, Hornchurch, Upminster, Dagenham, Barking, Ilford, Stratford, Chingford, Woolwich and Erith. See the service areas page for the full list.

What if my town isn’t listed?

Call 07407 415289. If you’re close to one of the areas we cover, we may still be able to help.

Free, no-obligation quotes

Still have a question?

Call 07407 415289 — we’re available 7 days a week, from 6am to 11pm.

7 days a week, 6am – 11pm

Call 07407 415289